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Dear patients of The Garth

You may be aware that the Care Quality Commission (CQC) (the government agency who monitors and inspects NHS organisations) recently completed an inspection of the services we provide at the surgery. We are delighted that the overall quality at the surgery was judged as ‘Good’, and that the inspection team identified many areas in which the practice was providing a high standard of service. The inspectors specifically commented on how the practice organised services to meet patients’ needs, and that patients could access services in a timely way. We were pleased that they also commended our ’strong focus on continuous learning and improvement at all levels of the organisation’.

We were disappointed that the inspectors chose to rate the surgery as ‘requiring improvement’ in the ’safe’ domain. We would like to reassure patients that there were no issues or concerns identified during the inspection which directly affected safe patient care. The inspection team have asked us to appoint an infection control lead to oversee quality and training in this area, ensure all staff have completed Sepsis training and look at how we stock our emergency drugs.

The practice acknowledges the findings of the inspection team and will be taking the necessary steps to fulfil these requirements over the coming weeks.

The full inspection report is available on the CQC website: https://www.cqc.org.uk/

 

Kind regards

The Partners & Practice manager

The Garth Surgery, Guisborough


Welcome to The Garth Surgery Online

Garth SurgeryThe doctors and staff at The Garth Surgery in Guisborough are proud to offer the highest standard of patient-centred healthcare.We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.


Click The banner above to log on to online prescription requesting & appointment booking


Garth Patients on Gabapentin and Pregabalin:

Please note these medications will become Controlled Drugs this month and so we need you to be aware of some mandatory changes. Currently Controlled drugs need to be printed and signed for upon collection. For ‘at the surgery collection’ it is essential you fill in a consent form (available at front desk) nominating a representative to collect this should this be necessary and they will have to provide ID when collecting.
These medications are soon to be enabled to go electronically.


Privacy & Confidentiality

Please click here to see more of how we deal with your personal information


Self Care

Self-Care means learning to look after yourself, which could mean fewer visits to the doctor and hospital.

Click here for more information and tips on self care.


Accessible Information

If you have a communication need and would like to receive information in a different format to help you to understand please inform us. Such formats could include large text, easy-read documents, or you may require an interpreter for appointments.

 

To inform us please ask a receptionist who will help you complete a short form (or click here. to download a copy). Once we have this information, we will record it in your records so we can take steps to ensure you receive the information you can access and understand and also receive any communication support you require.


STAR Service - Practices in the South Tees Area have created the South Tees Access and Response (STAR) scheme. This is an extension of General Practice services and is available Mon-Fri 6:30pm – 9:30pm and Sat & Sun 8:00am – 8:00pm.

Simply call 111 and ask to be referred to the scheme.

Click Here for more information.

Garth Surgery patients can now book their own appointments with the STAR service. Click here to go to the booking screen.


Text Reminders & Results - You can now receive reminders for your upcoming appointments and receive your test results by text message. To enable this facility, please complete a Consent Form, available from our reception, or online here.


Practice Area

The area covered by the practice includes:

Guisborough, Charltons, Margrove Park

Slapewath, Upleatham, Dunsdale

Pinchinthorpe, Newton-Under-Roseberry


 

 

 


(Site updated 07/03/2019)
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