Making a routine appointment

You can make an appointment with any of our clinical team  either by telephone, Systmonline or in person.Wherever possible book a routine appointment - we try to ensure that there is not too long a wait for the next available appointment with the clinician of your choice.

You will be asked who you would prefer to book an appointent with. You are free to choose which doctor or nurse you see, but we would encourage you to try and stay with the person who knows you best.

If the clinician of your choice is unavailable then you may wish to book with the one of the other team members.

Urgent problem

If you feel your problem requires attention the same day, then you should consider the following options;

Nurse Practitioner appointment

There are 2 Nurse Practitioners with extended prescribing qualifications who are available at short notice to deal with acute illnesses, eg ear infections, respiratory infections, minor injuries etc. They may also be able to provide a prescription if required.

Urgent doctor appointment

The duty doctor of the day will see patients requiring same day attention.  These appointments are shorter than normal appointments. This allows us to meet the urgent need on the same day for you.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Telephone appointments

Telephone consultations are available each day with all of our Healthcare Professionals, but please tell the receptionist the nature of your call if possible. 

Booked telephone consultations are available with the doctors as an alternative to face to face consultations, you will be asked by the receptionist when you make an appointment if you would like to book a telephone consultation.